Speak to a real person.
No tickets. No chatbots.
Our concierge replies within one business day, in writing. For something faster, choose a topic below — we route directly to the person who handles it.
Three ways to reach us.
Mon–Fri · 9:00–17:00 CET
Out of hours? We pick up the next morning.
Within 1 business day
Most replies arrive the same afternoon.
Tell us what's on your mind.
Pick a topic — your message lands straight with the right person, with the subject line already set.
Sizing & fit
Between 2XL and 8XL, hesitating on a size, or want a measurement before you order.
Email about sizingOrders & shipping
Status of your parcel, change of address, expediting an order or shipping outside the EU.
Email about an orderReturns & exchanges
Start a return, request a size exchange, or report a piece that did not arrive as expected.
Email about a returnPress & partnerships
Editorial requests, collaborations, retail or wholesale enquiries from established partners.
Email the brand teamSilver Sharq, London.
Silver Sharq Ltd is a private UK company registered in London. Garments are crafted to order and dispatched from our Polish atelier across the European Union.
Silver Sharq Ltd
London
United Kingdom
Registered office details available in our Terms of Service. For press visits or in-person fittings, please write ahead.
Terms of ServiceMost questions are already answered.
Sizing, shipping, returns, materials, payments — our FAQ is plainly written and likely faster than waiting on a reply.
Read the FAQ